Delivery & Returns
Once payment is cleared orders for in-stock items will be dispatched within 1 business day. Delivery will normally be within 1-7 working days for standard delivery service. There is no charge for this service apart from:
- Orders with a value less than $375 (inclusive of GST) – carriage cost of $30 + GST
- Orders with a value over $375 (inclusive of GST) – no carriage charge
- Orders for delivery outside of Australia, or to NT, TAS & remote areas – carriage subject to quotation at time of order.
An upgrade to a next-day service is available for some products to many locations on request. Please ask for a quotation at time of ordering.
All delivery issues must be notified within 72 hours of receipt
Once you receive your product, please check it has arrived in satisfactory condition and report any issues within 72 hours so we can make the relevant arrangements. Any damage reported after this period cannot be claimed back from the courier company.