Product Warranty

All goods supplied by the Company are warranted free from manufacturing defects for 12 months (1 year) from the date of delivery (unless otherwise stated). This warranty does not affect your statutory rights as a consumer.

This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Company, failure to follow the Company’s instructions, misuse, or any alteration or repair carried out without the approval of the Company.

If the goods supplied do not correspond with the specification as anticipated you should notify the Company by calling 1300 320 974 or by sending an email to sales@paintspraytools.com.au within 72 hours from the time of delivery.

If the goods supplied to you develop a defect in relation to their quality or condition while under warranty you should notify the Company by calling 1300 320 974 or by sending an email to sales@paintspraytools.com.au within a reasonable time after discovery of the defect or failure.

Where any valid claim in respect of any of the goods which is based on any defect in the quality or condition of the goods or their failure to meet specification is notified to the Company in accordance with these conditions of supply, the Company shall be entitled to replace the goods (or the part in question) free of charge or, at their sole discretion, refund to the Customer the price of the goods (or a proportionate part of the price). By so doing the Company shall have no further liability to the Customer.

From 1 March 2020 Aristospray, manufacturer of the QTech brand, have introduced a manufacturer backed WarrantyPlus program for their QT190 & QT290 pumps only which gives Lifetime Warranty on motor & gearhead of these pumps plus other benefits. Read more details here